ABOUT NATIONAL TRAFFIC INFORMATION SYSTEMS (NaTIS)
NaTIS is a system organised by the RTMC to help facilitate online booking, registration processes and drivers licence card renewal for South Africans. Currently, the system is operational in Gauteng and Eastern Cape. Hopefully, other provinces will have it rolled out soon to them to reduce queues while making it easier and more orderly to renew various licenses.
Those who cannot find a place can request from the system for a spot to be allocated to them within 30 days once it opens up. These positions open up when the already taken ones are cancelled for various reasons. You can only get this opportunity when you register a profile with the system.
The request a slot feature is only available for the renewal of a Driving Licence Card and the application for a PrDP (Professional Driving Permit). When you register you must indicate the Driving Licence Testing Centres (DLTCs). You must indicate your 1st, 2nd and 3rd choice DLTCs. The reason for this is so that if your first choice does not have a slot available and one opens up in your second or third choice, then the place is reserved for you.
Slots Information
Slot release for DL Card Renewal will be on the following hours: 12:00 noon and 16:00.
Slot release for PrDP Application will be on the following hours: 12:00 noon and 16:00.
Slot release for LL and DL Test Application will be on the following hours: 9:00 a.m.; 13:00 and 18:00.
Once you have finished your registration you will receive an SMS or email which is ONLY a confirmation of your registration and NOT an allocation of a slot. The system will allocate a slot to you within 30 days of registration. Once a slot is available you will receive a further SMS or email indicating the DLTC, date and time of your slot is reserved for you.
This is a very important thing to do next; accept the slot allocated to you within 24 hours of being notified else the system will believe that you didn’t like that one and will queue you up for another when it opens up. However, if you accept the slot and do not show up then you will not be allowed to request one again but rather you will have to keep checking the site regularly till you find an open slot to take for yourself. Remember to use your active phone numbers and check your emails regularly if you opt for this.
Everyone interested in applying for a learners drivers licence, renewing their expiring licence, vehicle/car licence or getting a temporary driving licence from Gauteng should visit the natis online services website to book an appointment for their renewals to be done.
The services available on the website are booking for a learners licence test, driving licence test, driving licence card renewal, Prdp application, motor vehicle renewals and querying driving licence cards.
New schedule for opening slots for Learner’s Licence Tests and Driving Licence Tests:
The opening of Learner’s Licence (LL) and Driving Licence (DL) Test slots was changed from 8 March 2021. The following is what currently applies:
The City of Tshwane will open their LL and DL test slots every Monday
The City of Johannesburg will open their LL and DL test slots every Tuesday
The City of Ekurhuleni will open their LL and DL test every Wednesday
Please note that Merafong, Mogale City and Sedibeng DLTCs will open Learner’s Licence Test Slots and Driving Licence Test Slots daily. Slots opened every day will be released between 09h00 and 18h00
How to Renew Your Licence Using NaTIS Online Booking Services (eNatis)
The process is as follows below.
A Guide Natis Online Booking Service for Renewals, Vehicle License Renewals, Learners Licence Test and Prdp Applications.
- Visit their website https://online.natis.gov.za/ to begin. Ensure that you have a quick internet else the whole process will be very slow for you.
- Select your province. Whether Eastern Cape or Gauteng province to continue. The page will load an interface for you like below.
- Select the reason for which you are booking. For instance if you are there for license renewal, select to create a profile if you don’t have one.
- After creating your profile, go ahead and choose the booking you want to book for. whether drivers license booking or vehicle renewal.
NATIS Contact Number
Should you face any difficulties, NATIS can be contacted directly for assistance and clarification. Contact them using the following:
Telephone Number: 0861 400 800
Email Support: onlinesupport@rtmc.co.za
- If you wish to cancel a Learner Licence Test or Driving Licence Test booking then you must visit the DLTC where the booking was for, to cancel the booking
- If you made a booking for a Driving Licence Card Renewal or Application for a PrDP then you must send an email to onlinesupport@rtmc.co.za in order for the cancellation to be done
- Please note: In the subject line of your email please follow this example: Cancel Booking for ID12345678″
- Required documents to attach: ID Copy and Booking Confirmation as PDF
More Information on Drivers license Details
- How to Book Online for Your Appointment to Renew Your Drivers Licence
- How to Check Your Drivers License Status
- How much is the drivers renewal license cost?
- How to go About Vehicle License Renewal Online
- How do I change the Surname on my card if I’m married now?
- How long will it take to get my drivers license card?
- How do I apply for a learners License?
- How do I apply for drivers license?
- Is it possible to renew drivers license at the post office?
- How do I know if my driving license is ready for collections?
- What should you do if you are unable to collect your drivers license card in person on the said day?
- What to do if your drivers license card was stolen or lost outside the RSA while you reside there?
- What to do if you reside outside the border of RSA when your drivers license card expired?
- What to do if you reside outside the border of RSA when your drivers license card expired?
- How do I register a new vehicle
- How do I register a used vehicle
What Car Insurance Do I Need?
Statistics prove that driving can be dangerous, and drivers should safeguard against these risks by taking out insurance to meet their needs and budget from the 3 main types:
Comprehensive vehicle insurance which although most expensive provides the best cover and protection in event of accident, theft and, damage including flooding and fire.
Third-party fire and theft that, despite being less expensive and not covering car replacement, provides cover for damage caused by fire, theft and, hijacking.
Third-party cover, usually the cheapest in the market, only covers damage to other vehicles in the accident.
Remember that your car insurance won’t cover you for:
Normal wear and tear
Intentional damage
Loss or damage should you leave South Africa’s borders without the appropriate certificate from your insurer or broker showing you have cover outside the country.
What is Comprehensive Car Insurance? Comprehensive Car Insurance Provides cover for just about any form of financial loss related to your vehicle. Provides cover for damage caused to another person and their property if you are responsible for an accident.
What is Third party fire and theft insurance? Third-party fire and theft Car Insurance
Provides cover for damage caused to another person and their property if you are responsible for an accident. Covers you if your car is stolen or damaged in the event of a hijacking, theft or fire.
What is third party only cover? Third-party-only Car Insurance covers the damage caused to another person and their property if you are responsible for an accident. Does not provide cover if your vehicle is damaged or stolen.
Car Insurance for Under 25’sCar Insurance for Under 25s
If you are younger than 25 years of age and you’re looking to purchase Car Insurance you will soon find out that your age plays a big role in how companies assess your risk, and ultimately your premium.